Executive Summary

Life Point Select is a department within Life Point Medical designed to restore time, access, and continuity to primary care. The program emphasizes enhanced access, physician-led care coordination, and flexible visit lengths up to 45 minutes based on clinical need. Enrollment targets approximately 300 patients and is governed by quality metrics and physician capacity rather than a fixed cap.

Vision and Objectives

The program prioritizes relationship-based care and thoughtful medical decision-making. Objectives include improving patient outcomes, maintaining high satisfaction, reducing physician burnout, ensuring regulatory compliance, and sustaining a financially viable care model integrated within Life Point Medical.

Program Structure

The program operates as an internal department of Life Point Medical. Participants remain full Life Point Medical patients. All covered medical services continue to be billed to Medicare or commercial insurance as permitted and required by law. Participation fees apply solely to non-covered access and coordination services.

Enrollment Philosophy

Enrollment is intentionally managed to preserve access, visit availability, and care quality. While the program targets approximately 300 patients, enrollment may pause or adjust based on quality indicators such as wait times, physician workload, and patient satisfaction. Enrollment decisions remain at physician discretion.

Clinical Care Model

Visit lengths are flexible and clinically determined, with visits scheduled up to 45 minutes when appropriate. Initial evaluations and complex follow-ups may require longer visits, while routine follow-ups may be shorter. Monthly visits are available when medically indicated.

Scheduling and Access Model

Scheduled visits occur Monday through Thursday. Same-day access is supported through protected scheduling buffers. Friday mornings are reserved for work-ins and urgent needs.

Staffing Model

The program is supported by a Hyper Responsive Team responsible for patient communication, scheduling, and care coordination. Staff operate under standardized procedures and approved scripting. The physician maintains direct oversight of all clinical care.

Financial Model

The primary non-covered revenue source is a $3,000 annual participation fee. Covered medical services generate revenue through standard insurance and Medicare billing. Reservation deposits are refundable and used only to manage enrollment timing.

Compliance and Risk Management

The program maintains strict separation between access services and medical care. Visit length and clinical decisions are not influenced by participation fees. Conservative staff language, controlled enrollment pacing, refundable deposits, and ongoing legal oversight mitigate regulatory risk.

Conclusion

Life Point Select represents a sustainable, physician-centered approach to modern primary care, balancing access, quality, and compliance while restoring time to the patient-physician relationship.